Terms & Conditions

Terms & Conditions

All bookings are subject to our terms and conditions

Clearit Services Limited is a company registered in England Company No. 12298926. Our registered office and trading address is 47 Bury New Road, Prestwich, Manchester, M25 9JY.

Basis of Sale

The whole of the agreement between the customer and Clearit Services Limited shall be set out in these terms and conditions to the exclusion of all other terms and conditions.

Where we are able to provide a quote for our services without first needing to visit site where our services are to be provided, then a contract shall be created between us on your acceptance of our quote, whether by telephone, email via our website or otherwise.

We reserve the right to vary our quoted price if at the time of collection, the information you provided to us at the time of quotation was incomplete or inaccurate. We reserve the right to vary any quoted price if, during the process of the collection, new information regarding the nature of the waste becomes apparent whether this could have been ascertained at the start of the process. Any cost provided in advance of the collection will only be an estimate.

Provision of Services

Unless we are prevented from doing so by a Force Majeure Event, we will provide all services with reasonable care and skill.

We will make every effort to provide the services on the removal dates provided, but there may be delays due to circumstances beyond our control. In this case we will arrange a revised collection date as soon as reasonably possible and inform you of the revised date. We may provide you with a time of arrival, however, this is not to be viewed as a guaranteed time of arrival.

You shall provide our operatives with free and safe access to the location on the premises from where the waste is to be removed. You must also notify us of any circumstances which may be relevant to our quotation, including but not limited to, such as if the rubbish is not in one location or if there are any large items, or if the waste is located at height, whether there are any parking restrictions, if a key is required to access the location of the waste or if there is no parking directly outside the property. If you do not inform us of any additional circumstances, or the information you have provided is inaccurate or incomplete we reserve the right to vary the cost of the waste removal or cancel the collection and charge a cancellation fee.

Should you arrange for us to attend a premises or site in your absence than you shall provide us with your contact details and provide payment prior to the waste removal if required.

You confirm that you have the full authority for us to collect and dispose of the rubbish. You shall indemnify Clearit Services Limited from and against any cost or expense we suffer or incur from any third party as a result of you not having the authority for us to remove any waste.

If we discover or have reason to believe that there may be any asbestos, syringes, drug or other hazardous materials on site we may at our sole discretion, we will not be responsible for further collection and disposal. In such circumstances, you shall still be fully liable to pay for any waste already removed.

If we need to engage expert services to remove such materials already loaded onto our trucks, or having been tipped at a transfer station, we reserve the right to charge you for such services, if at the time of removal we were unaware of any asbestos or other hazardous or dangerous substances or materials in what has been removed. You shall indemnify us from and against any cost or expense we suffer or incur from any third party as a result of us transferring hazardous material to a transfer station where we were unaware of the presence of such material at the time of the transfer.

We will provide you with a Waste Transfer Note for every collection. We do not agree to provide any further documentation other that at our discretion and we reserve the right to charge an administration fee for any documents that we provide other than a standard Waste Transfer Note. It is the waste producer’s responsibility to provide a Waste Transfer Note and the producer of the waste should retain this document for at least two years. Where we have the Waste Transfer Note stored, we will provide a single copy on request for a period of two years after the collection, but we reserve the right to charge a reasonable administration fee for multiple documents.

For the safety of our operatives any sharp or dangerous objects should be separately stored in an appropriate and safe container for collection.

Payment and Price

All prices are subject to VAT.

The cost for our services and any additional delivery or other charges is that set out in our price list current at the date of the Order or such other price as we may agree in writing. Prices for Services may be calculated on a fixed fee or on a standard rate basis.

All services are priced based on our current price guide located on our website www.weclearitup.co.uk . Where we vary the price because of inaccurate or incomplete information we will charge according to out price guide.

Payment for our services shall be made in advance or on completion of the services provided, or within 30 days of invoice for account holders. Payment can be made in cash or by credit or debit card.

Our prices our based on weight and volume and as we currently are unable to weigh the waste onsite, the price quoted be be based solely on our visual estimate of the weight, type and volume of the waste to be removed. The current weight allowance is published on our website and may vary subject to special agreement.

We may invoice you at any time after we have provided the services. Invoices must be paid within 30 calendar days of the date of the invoice save by prior agreement. Invoices to customers who do not have a prior credit account arrangement with Clearit Services Limited are due to be paid upon receipt.

Time for payment of our invoices shall be of the essence of the contract.

Without limiting any other remedies or rights that we may have, if you do not pay us on time, we may cancel or suspend our performance of any other further services to you until you have paid the outstanding amounts.

You shall pay all amounts due in full without set-off or counterclaim against us in order to justify withholding payment of any such amount in whole or in part.

Cancellations and Charges

Where you may be deemed to be contracting as a “consumer” then you will additionally have the right to cancel a booking at any time up to the end of fourteen days after the day on which the contract is concluded, subject to the following provisions.

(a) You do not have the right to cancel the contract if the supply of our services commences before the end of the fourteen-day cancellation period. It is assumed we have your agreement if we are required to carry out our work within this period.

(b) To exercise the statutory right of cancellation, you must provide us with written notice.

If we are unable to remove any items from the premises due to the item size, we may solely at our discretion try and dismantle the item so that we can remove the item. If we are still unable to remove the item from the premises, then we shall not be responsible to reassemble the item.

We allocate a certain number of minutes per removal depending on the amount of waste which can be viewed on www.citywasteservices.co.uk. Where it takes us longer than the allocated time, we reserve the right to charge for each additional minute of labour at such rates as displayed on the Company’s website.

If in the sole judgement of our vehicle team the weight of the collection exceeds the weight allowance per cubic yard published on our website, we reserve the right to charge for the whole collection by weight.

Some items may incur additional charges and these items can be viewed on our website together with the associated charges.

Limitation of Liability

Clearit Services Limited will accept no liability for the implied legality of any service that we carry out. No opinion or purported advice offered by any Clearit Services Limited employee or agent should be relied upon in the assessment of legal compliance. By carrying out any service as instructed by a customer we do not convey any warranty of legality of the service in any way. The customer should ensure that any instructions given to us are lawful and the customer agrees to indemnify Clearit Services Limited against any losses or liabilities arising from dispute of property or any other legal dispute.

This clause does not exclude or limit in any way our liability for (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.

Subject to the preceding clause, under no circumstances whatsoever shall we be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the contract; and (b) our total liability to you in respect of all other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of our services under the contract in question.

The customer should inspect the working area once our clearance is complete and notify the team of any damage before the team have left the site. Any such damage must also be notified in writing to Clearit Services Limited within 7 days of completion of the site clearance. We will not accept liability for any damage that is not notified to us within this time.

Clearit Services Limited will not accept any responsibility for belongings or valuables left on site upon our attendance.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following (a) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; (b) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; (c) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; (d) impossibility of the use of public or private telecommunications networks.

Our obligations under these Terms are suspended for the period that the Force Majeure Event continues, and we will extend the time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms can be performed despite the Force Majeure Event.


We may terminate the arrangement between us at any time.

Termination will not affect either party’s outstanding rights or duties, including our right to recover from you any money you owe us under these Terms.


You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent, which we will not withhold unreasonably.


All notices sent by you to us must be sent to us at Clearit Services Limited Limited, 47 Bury New Road, Prestwich, Manchester, M25 9JY and or email to mail@wecleariutup.co.uk . We may give notice to you at either the e-mail or postal address you provide to us at the time of booking. Notice will be deemed received and properly served 24 hours after an e-mail is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified e-mail address of the addressee.


Data Protection


We will only use the personal information you provide to us to provide the services, or to inform you about similar services which we provide, unless you tell us that you do not want to receive this information.

You acknowledge that we may share your data with any party listed in our registration as a data controller in full compliance with all aspects of the data protection act.


If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

If we fail, at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, or if we do not exercise any of our rights or remedies under these Terms, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

These Terms shall be governed by English law and you and we both agree to the exclusive jurisdiction of the English courts.